1Who we are
Simplexicity ("we", "us") operates Simplexicity. We act as the data controller for personal data processed in connection with the Service.
2What we collect
- Account data — email address, display name, password hash.
- Usage data — sites you create, prompts you submit, generated HTML, credit transactions.
- Technical data — IP address, browser type, device identifiers, log data.
- Support data — messages you send to us by email.
Payment data (card details, billing address) is collected directly by Paddle, our payment processor and Merchant of Record. We never receive or store your full card details.
3Why we use it
- To create and operate your account (legal basis: contract).
- To provide and improve the Service, including AI generation (legal basis: contract and legitimate interests).
- To prevent fraud and abuse (legal basis: legitimate interests).
- To respond to support requests (legal basis: contract).
- To comply with our legal obligations (legal basis: legal obligation).
5International transfers
Some processors may be based outside your country. Where data leaves the UK or EEA, we rely on appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions).
6How long we keep data
We keep account data while your account is active. If you close your account, we delete or anonymise personal data within a reasonable period, except where we are required to retain it (e.g. tax records).
7Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data.
- Restrict or object to processing.
- Receive your data in a portable format.
- Withdraw consent where processing relies on it.
- Lodge a complaint with your local data protection authority.
To exercise these rights, email support@simplexicity.com. We aim to respond within one month.
8Security
We use appropriate technical and organisational measures — encryption in transit, access controls, and least-privilege database policies (Row-Level Security) — to protect your data. No system is perfectly secure; we cannot guarantee absolute security.
10Changes to this notice
We may update this notice from time to time. We will post the updated version here and, if the changes are material, notify you by email.
11Contact
Email support@simplexicity.com for any privacy or security questions.